Terms & Conditions for ClassicDecoder Services

Last Updated: February 20, 2026

Please read these Terms & Conditions (“Terms”) carefully before using ClassicDecoder.com, our mobile app, or any related products/services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

These Terms form a legal agreement between you and ClassicDecoder (and its affiliates, “ClassicDecoder,” “we,” “us,” “our”). If you use the Services for a business or on behalf of another person/entity, you confirm you have authority to bind that entity.

Contact: [email protected]

1) Eligibility

You must be at least 16 years old and the age of majority in your jurisdiction (or have legal capacity to enter a contract) to use the Services. You agree the information you provide is accurate and that you have the right to provide it.

We may refuse service, suspend access, or terminate accounts at any time where permitted by law.

2) Privacy

Your use of the Services is subject to our Privacy Policy (posted on our website). It explains how we collect, use, and protect personal information (including VINs, emails, IP addresses, and payment-related data).

3) Territory

The Services are offered for global use. Availability, content, and features may vary by region, vehicle age, manufacturer, or data source access.

4) What We Provide (Important)

ClassicDecoder provides classic VIN decoding, vehicle history reports, build sheets, and related documentation, often delivered as digital PDF downloads. We compile information from a mix of sources, which may include DMV/title data (where available), auctions, police/state records, and insurance-related records, plus other third-party data providers.

Because classic records vary widely, report completeness may differ by vehicle, state/province, era, and source availability.

5) License (Licensed, Not Sold)

The Services and all related content, reports, software, and materials are licensed, not sold.

We grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services only for your personal or internal business use consistent with these Terms.

6) Acceptable Use & Restrictions

You agree you will not (and will not allow others to):

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  Copy, reproduce, redistribute, publish, sell, resell, rent, or sublicense any report, build sheet, content, or derived data without written permission.
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  Scrape, crawl, harvest, reverse engineer, decompile, or attempt to extract source code, databases, algorithms, or methodologies.
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  Use bots, scripts, automated tools, or “screen scraping/database scraping” to access the Services.
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  Circumvent security or access controls.
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  Upload or transmit unlawful, harmful, misleading, infringing, or malicious content (including malware).
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  Impersonate others or misrepresent affiliation with ClassicDecoder.
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  Use our Services to build or support a competing product or database.

You are responsible for keeping your login credentials secure. We may suspend or terminate accounts for suspected fraud, abuse, or policy violations.

7) Special Rules for Vehicle Reports & Build Sheets

You agree you will not:

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  Use reports/build sheets for Fair Credit Reporting Act (FCRA) purposes (including employment, tenant screening, credit eligibility, or similar).
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  Represent that ClassicDecoder (or our partners/providers) guarantees vehicle condition, safety, mileage accuracy, valuation, title status, or legality.
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  Treat reports as a substitute for a professional inspection, title search, or legal advice.

8) Fees & Payments

Fees are shown at checkout and are due at the time stated in the purchasing flow. Prices, promotions, and availability may change at any time.

If a free trial or discount is offered, it is time-limited and may end at our discretion unless stated otherwise in writing.

9) Refund Policy

Because our products are digital and often generated for a specific VIN, most delivered reports/build sheets are non-refundable except as described below.

Vehicle History Reports — Refunds may be available only if:

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  Report did not generate at all: If your report fails to generate and our support team cannot deliver the report within 48 hours, you may receive a full refund to the original payment method.
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  Data unavailable: If we cannot generate a report due to data unavailability, you may be eligible for a refund.
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  Duplicate payment for the same report: If you paid multiple times for the same VIN report within 14 days, we will refund the duplicate charge(s) after verification.

No refunds for claims that a report is “inaccurate” or “incomplete,” since classic records vary by source and availability.

Build Sheets — Refunds may be available only if:

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  Technical issues: If technical problems prevent generation and we cannot fix/deliver within 48 hours, a partial refund may apply.
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  Duplicate purchase: If you accidentally purchased the same build sheet more than once, you may request a refund.
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  Unable to provide an accurate build sheet after revisions: If, after multiple revisions within 24–48 hours, we still cannot provide an accurate build sheet meeting your requirements, you may be eligible for a full or partial refund depending on work completed.

Subscriptions (if applicable)

If you purchased a subscription and have not generated any reports/build sheets, you may request a refund within 7 days of purchase.

Refund request window & processing

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  Refund requests must be submitted within 7 days of purchase (unless a different window is stated above).
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  We may request reasonable verification details (transaction ID, VIN, account email).
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  Approved refunds are typically processed within 7 days.

10) Third-Party Sites & Services

Our Services may link to third-party websites or use third-party providers. We do not control them and are not responsible for their content, policies, accuracy, or availability. Your use of third-party services is at your own risk and subject to their terms.

11) Suspension & Termination

We may suspend or terminate your access (and revoke your license) immediately if you violate these Terms, attempt fraud, abuse the platform, or where required for security/legal reasons.

Upon termination, you must stop using the Services and delete any copies of content you’re not authorized to retain.

12) Disclaimers (Read Carefully)

THE SERVICES, REPORTS, CONTENT, AND SOFTWARE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES (EXPRESS OR IMPLIED), INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY/COMPLETENESS.

ClassicDecoder does not guarantee uninterrupted service, error-free operation, or that reports will contain every historical event or record for a vehicle.

13) Limitation of Liability

To the maximum extent permitted by law, ClassicDecoder will not be liable for indirect, incidental, special, consequential, or punitive damages.

Our total aggregate liability for any claim related to the Services will not exceed the fees you paid for the specific purchase that gave rise to the claim.

14) Indemnity

You agree to defend, indemnify, and hold harmless ClassicDecoder and its affiliates, directors, officers, employees, contractors, and agents from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Services or violation of these Terms.

15) Changes to These Terms

We may update these Terms from time to time by posting an updated version on our website/app. Continued use after changes means you accept the updated Terms.

16) Governing Law, Venue & Class Action Waiver

These Terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada.

You agree that disputes will be resolved in the courts located in Quebec, and you waive jury trial where permitted. You also agree disputes will be brought only on an individual basis, not as a class or representative action.

17) Contact

Questions about these Terms?📧 [email protected]